"After my mom needed unexpected surgery during her downsizing process, I was referred to Mary Dilly and her service Downsizing Solutions

The service we received was above and beyond! Both Natasha and Mary became instant members of our family. They brought joy and laughter to what were the most stressful weeks for my parents as they packed the home they had lived in for thirty years to downsize to condo living.

Mary and Natasha took the most amazing care with each item they packed, were incredibly supportive in helping to manage the emotional side of letting go of items and took charge of the logistics. From removing items to be donated and delivering them in their vehicles, to ensuring my mom always had a comfortable chair to sit in while they moved about the house, to repairing sentimental items, the genuine care Mary and Natasha extended to my parents is what I'm most grateful for.

On moving day Mary and her team ran the show. The kitchen was unpacked in the new home before noon by a motivated crew, items organized with care. By dinner my parents were eating the lovely meal Mary arranged for them in a generally unpacked home. The bed was made and items they would need for a relaxing first evening were placed out. Just above and beyond.

I don't know what I would have done without them! Our family grew by two in the process of this move. Thank you Mary and Natasha and your team!"

Melinda Tarantino, Burlington

“I have had the pleasure of working with Mary for several years. Mary’s talent for customer service is second to none. Mary has a great connection with clients and relentless drive to ensure they are happy. Her enthusiasm is contagious, she is reliable, diligent and great fun to work with.” 

 Pam Damoff, Member of Parliament, Oakville and North-Burlington

"Mary Dilly is an efficient, knowledegable and highly effective down-sizer. As a realtor, I often work with clients who face the daunting task of downsizing their home, sorting through years worth of contents and memories. I have come to rely on Mary’s expertise in helping clients create an individualized, organized and comprehensive plan to help complete all the necessary steps in down-sizing. She can adapt and tailor the scope and size of the service of the job as necessary. One thing that separates Mary from the rest is her people skills. She approaches each job with energy and enthusiasm, but it is her sensitive nature and ability to personally connect with people that makes their journey and transition a positive and exciting time in their lives. Mary loves people, has a contagious sense of humour and is a true professional in her field. I would recommend Mary and her team at downsizing-solutions.ca without hesitation!" Natasha Eadie, Royal LePage Realty Plus Oakville

Our Sweet Muriel

"Mary, you and your team are the most wonderful, beautiful people I have ever met. I am so grateful to have met you. I thank Birkdale Place and The Kensington for introducing you to me. I hope someone else is as fortunate as I have been to meet you. You are wonderful, my love. Thank for you for this incredibly, smooth and easy move". Muriel, Oakville, ON  

Big move for Marjorie today  at Revera Birkdale Place Retirement Residence when she downsized to a smaller unit. Marjorie said, "Thanks Mary for a great job. You and your team were so patient with me. You were all so understanding and patient while working with me, a senior who is unable to walk. Sometimes seniors need a little extra time and you really understood that. Your team is really, really special. Your movers were wonderful. You were all so hard working, very friendly and very understanding. Thanks for getting the tv working and for hanging the curtains and all the pictures. It was such a pleasure to work with all of you."

"Having known Mary for a number of years, when it came time to arrange for a downsizer to help my mother make the move from her home to Retirement Living, she was the natural choice. Mary and her team were amazing from start to finish. When we had to move up my mother’s move in date by a month, Mary took it all in stride and made it happen. I think Mary’s greatest strength is her ability to stay calm in chaos, manage family dynamics, connect with every type of age and personality which simplifies what can be a very emotional process for families. She even moved the cat!!! All to say I wouldn’t hesitate to recommend Mary and Downsizing Solutions."

Thank you, Trudy, for the kind words! 

"I want to thank Mary and her whole team for helping make my stressful move go smoothly. It's just my old kitty and myself but I have all my things around me to make me feel better and the team did so much work for me. I have a smaller place than I did before but they still got it all in and made it look nice and even hung up my pictures for me. And they were so nice to me and my kitty, Millie!"

Thank you, Mary, for helping out with the move for my mother. She was 75 at the time and had collected many pieces of furniture, collectible items, crystal, china, clothes and I can go on and on. For me to sit with my mother and go through these items was going to put a big unnecessary strain on our mother/daughter relationship. Having you come in and help was a God-send! You knew exactly how to deal with all the emotions involved. You were very empathetic yet gently leading Daisy in the direction of getting through this move. Mary helped with packing the boxes and sorting through all the treasures. Her assistance was greatly appreciated! Without her sense of humour and compassion, this process would have been different! Mary was also very resourceful about what to do with many of the items. She knows of many organizations that appreciate the donations. This made a very big difference with Daisy’s decision, knowing her beloved treasures were going to a family who would love them just as much as she did and the proceeds as well. Thanks again! You certainly know what you are doing! 

 Darlene L Kretz, Broker, ABR, SRES, Paul Kretz, Salesperson Keller Williams Edge Realty

When it was time for me to “move house” from Canada to the USA, I had no idea how much stuff I had accumulated over the years! Mary stepped in and took all the stress away. She actually enjoyed sorting, donating, recycling and making the eventual “dump run” until my house was ready to be put on the market and I had just what I wanted to take to the States with me. She even tore down the basement ceiling to save costs before the drywaller came in. I don’t think I could have done it without her and I know I wouldn’t have enjoyed it as much without her skills, patience and sense of humour.” Deborah Rose, Mt. Forest, ON

It’s like getting back a couple of years of memories.

I am so happy that Mary turned my slides into digital pictures. So many wonderful memories brought to life! Just crossed off a bunch of Christmas gifts!!!  I haven’t done anything with them in over 50 years. There are many that are just wonderful. I cried as there are a few of my mom and dad and aunts who are no longer with us. I cannot thank you enough.

Gayle Kabbash, Burlington

"We hired Mary/downsizing-solutions.ca to clean up and re-structure our gardens before our home went up for sale. Mary was very friendly to work with. She is extremely talented! She was always on time and got a large job done under the deadline. The end result was a night and day difference! All the transplants are beautiful and healthy. We want to take Mary and Emily to our next house to care for the gardens there." Carm and Paul, Burlington

The Story of Doris

We had the privilege of downsizing Doris from a large one bedroom to a smaller one bedroom in the stunning LaSalle Park Retirement Community.  It was a very stressful move for Doris.  This is what she had to say! 

 "These ladies are very cheerful and knowledgeable. They were most helpful in calming my nervous reactions. They were very artistic in the way they designed the pictures and furniture in my new suite which is smaller than my previous suite. From start to finish, they were amazing!"  Doris L, Burlington

A Move to The Jacob in Grimsby 

We recently moved sweet Pat into The Jacob Senior Living in Grimsby. We had so much fun working with her and her lovely daughters. After the move, Pat sent me this message, "Mary, thank you so much for looking after my move to The Jacob. You & Pat are so good at your job and it was smooth sailing. When we can have visitors, I look forward to seeing you. Many thanks again"

 Pat C, Grimsby 

Ruth was a woman of little words and admittedly, was a “tough one to warm up to” (her words, not mine!) We were delighted when she loved her new suite. “Thanks Mary. You and your team did a good job. No complaints!”

Eric's Internal Move

Eric is not a man of many words but the ones he chose to describe our internal move of his contents to his new suite at the lovely LaSalle Park Retirement Community were good enough for me! “You were efficient, quick and very pleasant. There were no accidents. Everything worked out fine. Thanks for ensuring everything went smoothly”. 

Thank you Mary.

I have to thank you so much for your looking after my mum and her move. By now you realize how anxious my mother can get over relatively minor things let alone the big stuff. She is very pleased with all you did. 

Our family can’t thank you enough.

You made an almost impossible move during these Covid challenged times a reality so again thanks for the pictures and all you did.       Doug 

Another internal move today at the lovely Birkdale Place. Bud was very happy with the move. "Great job ladies. It was extremely well organized and you all worked together so well. Outstanding personalities! 

Thanks for making the move so easy and fun!"   Bud

"We are so grateful for Mary and her team, in all that they did, to move our mother during a very stressful move in a retirement home. The moment we met her, we knew the move was going to be alright as long as she was there with her support, understanding and kindness to our mother and us. Her team were professional and took meticulous care in moving our mother’s belongings. They put everything back in its same place in the new room, by taking pictures to make sure nothing was missed. She also ensured the pictures on the walls were hung exactly as they were in the old room. Mary was so accommodating and understanding with our requests that by the end of the move, we wanted to adopt her as our sister! Mary K, Milton and Claire M, Guelph.

Another Great Move Today! 

 “Thank you Mary for such an easy move. You are kind, loving, thoughtful and, last but not least, very helpful. It was an easy move and I was not worried at all. I knew when I met you that it would go well and it did. You and your team are amazing.”       Nancy, Milton, ON